Process improvement

In the fourth stage of development, companies are already able to systematically manage their processes and focus on their proactive improvement. Workers in the processes are actively seeking waste, suggesting their elimination, and participating in making improvements. Workshops and projects focused on process improvement take place in the company. Key people who can present their suggestions, get their thoughts through and train others are involved. Managers start to behave like leaders who lead their people to teamwork, personal development and continuous improvement of processes.